eTags
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
eTags Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eTags has 1.7 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend eTags to a friend or colleague.
- Rating Distribution
Pros: Fancy website and initial customer service, Fee far renew plate, Looks accessible.
Cons: No way to get a hold of a representative, 20 dallor service fee and no service and no customer service, Are very very rude.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eTags has 1.7 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend eTags to a friend or colleague.
- Rating Distribution
Pros: Fancy website and initial customer service, Fee far renew plate, Looks accessible.
Cons: No way to get a hold of a representative, 20 dallor service fee and no service and no customer service, Are very very rude.Recent recommendations regarding this business are as follows: "Simplicity good virtues", "good service", "Ninguna", "Right now I would not recommend your service", "Don’t do it!".
Most users ask eTags for the refund as a solution to their issues.
Media from reviews
Top eTags Reviews
"Cancel order"
Cancel the order of Registration and Reimburse the full payment amount. Thank you very much for your interest of support. I'm highly appreciative User's...
"Can’t view online receipt and will not confirm the purchase of tag"
I paid for services and can not Log into the account because its says It is not recognizing my email although Ive placed a photo of the email I received after...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cancel order
Company fixed the issue and I have been provided with settlement agreement.
Preferred solution: Full refund
User's recommendation: Simplicity good virtues
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
West Palm Beach, Florida
Need refund my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Registration
User's recommendation: No good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Tonawanda, New York
Compliments to eTags' Customer Service department!
Late in the evening of Friday 2/17/24, I mistakenly made a payment to eTags while trying to renew my New York State vehicle registration...I guess I'm not the computer savvy senior I thought I was! I sent an email to eTags' Customer Service department as soon as I realized what I had done and asked them to cancel the order I had placed with them.
By Monday morning on 2/19/24, a holiday no less, I received an email from the Customer Service department informing me the order would be cancelled and a full refund would be processed.
I checked my credit card statement today, Thursday 2/22/24, and a refund in the full amound is already pending. That being said, I think eTags' Customer Service department is extremely efficient and totally awesome...thank you so much for your help!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Did not receive renew tags
Preferred solution: Full refund
User's recommendation: Don’t do it!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sauquoit, New York
Resolved: Registration
Can’t view online receipt and will not confirm the purchase of tag
Preferred solution: Further information
Miami, Florida
I need a live person to talk to
User's recommendation: good service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ventura, California
Untruthful, Bad Business, Scam
I contacted ETAGS directly without resolutionI contacted the BBB and filed a complaint
ordered a replacement Vehicle Title. I found
my original & emailed to and called (888)850-**** 11:06pm they were
closed.
9:00am 11/30 I called & spoke with a rep saying a $20.00 cancellation fee is due. I got an email requesting more info for them to process my order I didn't respond. 12/1 $140.96 was charged to my Visa card not $20.00 I found this when checking my bank account on 12/4. I called ETags 12/4 the rep said he was wrong, no refund or cancellation could be given stating they had already paid the fees to the DMV and the fee was non refundable.
I told her what I was told by the first representative and she said that wasn't correct information. I asked to speak with a supervisor but was told they would call me. The supervisor called me at 11:18am 11/4 from
(310)742-**** and said they couldn't cancel my order because it was ordered by the system and my cancellation request was received but their processing system had already charged my card and it just didn't show up for their representative to see because their system is slow. But the
part of their system to charge my Visa card wasn't slow.
The order was placed 11/29, cancellation approved 11/30 card charged 12/1, somethings not right, I believe this is a scam.
Meda is the supervisor who called me back. He said there was nothing they could do even though I didn't respond to their email requesting more documents so they could finish
my order and it is an incomplete order. He said I would get a $25.00 credit for any services rendered by the DMV. I asked him for his last name and he refused to give it to me
stating he was the only supervisor named Meda that worked there.
Since they didn't have all of the information they needed to complete my order and I won't receive the documents ordered I lodged a complaint with the BBB requesting I be refunded
the full $140.96 they wrongfully charged to my card given their inability to even complete my order. DO NOT USE THIS COMPANY!
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not receive tags
Preferred solution: Deliver product or service ordered
User's recommendation: Ninguna
Newark, New Jersey
Below is my reason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Question about my car registration
- Difficulty uploading license
Preferred solution: Full refund
User's recommendation: Right now I would not recommend your service
To cancel an order
- Not familiar with this comp
Preferred solution: Full refund
So sorry to hear that! I too got into similar situation.
If they don’t refund (actually they don’t as they say all sales final, no refunds), try contacting your credit card company to file a dispute transaction. All the best
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burbank, California
Confirm my registration
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Reclamos
Muy mal
- No hay ventajas
- Caro
Preferred solution: Full refund
Buffalo, New York
Cancel order
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